4 Stages of Competence and Game Stores

Psychology includes an explanation of understanding referred to as the four stages of competence, formally summarized by Gordon Training International in the 70s. Summarized, they are: Unconscious incompetence A person does not know how to do something, and does not recognize their lack of knowledge. They will make mistakes they do not recognize as mistakes, …

3 Game Stores in the Wild and How to Identify them

Part of running a game store, or any business, is customer acquisition and retention. One of the big struggles a game store faces is, somewhat counter-intuitively, what kind of customers to pursue, charm and win over to their fold. Some of this is based on the demographics of a stores’ region, but much of it …

The Competition: Working side by side

I see a lot of store owners sweating their competitors. Mostly the ones who apparently operate without business sense or an infinite advertising budget. Or a trust fund. There’s lots of those, in every industry, but far more important is to recognize the good, healthy competitors you have and work with them. Aren’t your competitors …