Psychology includes an explanation of understanding referred to as the four stages of competence, formally summarized by Gordon Training International…
Yesterday, Privateer Press announced the end of their Press Ganger (PG) program. Our local PGs are, understandably, upset. Many of…
Specialty retail appeals to people into whatever it is you sell. If it’s horseback riding, it sounds cool to run…
Today a customer who was in town for work, who had previously patronized the Game Universe chain of stores I…
Marketing, real marketing, is the single most important part of your budget in a game store. I’m not talking “oops…
Every store owner has problem players; the person who attends an event and by their mere presence, makes a negative…
Part of running a game store, or any business, is customer acquisition and retention. One of the big struggles a…
Customers occasionally ask me “Isn’t Kickstarter bad for game stores?” They almost ask this like they want me to be…
Lots of blogs out there will tell you the cost of opening a good game store. I’m here to tell…
I see a lot of store owners sweating their competitors. Mostly the ones who apparently operate without business sense or…